High-performance Workforce

Optimizing individual and organizational performance

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Entries Tagged as 'Emotion'

Emotion’s role in communication

July 24th, 2009 · No Comments · Communication, Emotion

David Silverman recently found to his amusement that his email attempts at humor fell flat. It’s no surprise. Emails are good for providing information and communicating asynchronously, but often are a very poor communication method for explanations, humor, setting appointments, and communicating about content that can get emotionally heated. Luckily for Mr. Silverman, everything worked [...]

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How intuition blinds managers

June 15th, 2009 · No Comments · Emotion, Neurobiology, Personnel Selection

Human beings are odd creatures.  We like to pride ourselves on our logic.  However, our brains contain two systems for processing.  The first is fast, automatic, and not at the conscious level of use.  Kahneman and Tversky, the Nobel prize winners who documented these systems, called this system our intuition system.  The second system, being [...]

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